Patient Information

Please call +254 713 094 698 before visiting an admitted patient so our ward staff can advise on the best time to come, and on any ward-specific guidance.

For an outpatient visit, bring a valid form of identification and any previous medical records or prescriptions relevant to your visit. For an inpatient admission, it is helpful to bring personal toiletries, a change of clothes, and any medication you are currently taking.

On arrival, you will be received at reception or, for urgent cases, directly at the emergency department. Our clinical team will assess your condition and advise whether outpatient treatment or inpatient admission is appropriate.

Please contact our team directly to confirm accepted payment methods and insurance coverage before your visit, where possible.

If you are arriving because of a medical emergency, proceed directly to our emergency department, open 24 hours a day, or call +254 713 094 698 in advance so our team can prepare to receive you.